Seagrass Design is unable to provide refund unless an item is faulty. However, we are happy to accept returns for exchange, or store credit on products in there original condition (unused, undamaged, unworn & with original tags attached) within 7days of the receiving your order if you are not completely happy with your purchase.
Contact us to discuss returns & to confirm postal address at firstname.lastname@example.org
We recommend that you return goods by recorded delivery & retain proof of postage until we advise goods have been recieved. Seagrass Design cannot be held responsible for goods that do not reach us. Goods are returned at your own expense.
Please note, we are unable to take returns on custom made products, or on sale/second or sample items.